Lamons Manufacturing and Service Co.
Lamons is a leading global manufacturer of gaskets, fasteners, and hose assemblies for the oil and gas industry.
They came to ForeFront with an ambitious digital transformation goal:
Consolidate and optimize quoting processes for 20 business locations onto a single cloud platform to improve the customer buying experience and increase revenue.
What We Achieved Together
20
Number of business locations on Salesforce
Revenue increase due to improved ordering experience
20%
Increase in time savings from related RPA solution
Challenge
The company’s quoting wish list included sophisticated configuration requirements for complex products. Capabilities like advanced guided experiences for salespeople to use to sell to distributors and customers around the world were must-haves.
Solution & Outcome
Lamons’ B2B solution starts with complex MTO (made-to-order) products quoted in CPQ. Once the products are manufactured, they’re placed in a B2B commerce store for repeat orders. This allows for a full ordering lifecycle from conception to completion.
The solution is further enhanced by a robust order management solution leveraging Salesforce OMS for a full 360-degree view into order status, order fulfillment and invoicing., integrated workflow.
As a result, Lamons has transformed its commerce operations and gained exceptional scalability, flexibility, transparency and consistency.
ForeFront’s solutions for made-to-order manufacturers are some of the industry’s most innovative.
Lamons 🩵’s ForeFront
Why should ForeFront lead your transformation journey?
For more than 25 years, ForeFront has provided systems integration and enterprise digital transformation services to market-leading organizations. As an EPAM company, we have access to an impressive roster of technical experts from around the world.
Salesforce solutions are our specialty. We also have a broad range of platform and integration expertise.
