FOREFRONT Client Spotlight

AI-Powered B2B Commerce:
A Dealer Experience Built for Growth

About the Story

Kawasaki Engines

Kawasaki Engines is a leading global manufacturer of general-purpose gasoline engines, serving thousands of dealers across the U.S. and powering equipment used by customers worldwide. To improve dealer support and strengthen channel relationships, Kawasaki turned to Salesforce and ForeFront for a multi-phase digital transformation.

StoreFront Site

Salesforce B2B Commerce Platform

A storefront tailored for their dealer network. With this modern platform, dealers can:

  • Search parts using exploded schematics, do real-time inventory checks, and place direct orders
  • Access service bulletins, invoices, and ACH payments in one place
  • Use enhanced search through an integration with Datasmart, which respects commerce framework rules to ensure the right product goes to the right dealer

Customer Success Story

Kawasaki Engines Powers Dealer Success with ForeFront and Salesforce

Salesforce Success Short

Kawasaki Engines + ForeFront
Success Story Video

Session Speakers

Tony Gondick

Senior Manager, IT Business Strategy
Kawasaki Engines USA

Portrait image of a man in a dark blue suit from the chest up

Christopher Cook

VP, Global Sales &
Manufacturing Practice​
ForeFront, an EPAM Company

Dreamforce Theater Session

Promote Manufacturing Growth with AI-Powered B2B Commerce

Kawasaki used Salesforce and AI to transform B2B commerce, resulting in strong user adoption, improved customer experience, 5x avg order value increase, and over $6.5 million revenue in first 90 days.
Date: Tuesday, Sep 15
Time: 4:30 PM – 4:50 PM PDT
Location: Moscone West, L3, Theater 17
 
FIRST COME FIRST SEATED