Like many companies, Towlift (, a Cleveland based forklift dealer with five locations, wrestled with managing assets in the field. And, like more and more companies are doing, Towlift looked for a Salesforce solution that would eliminate the need for a phone-and-email appointment process. The answer was Fleet360, a web and mobile application utilizing Salesforce Experience Cloud and Salesforce Appointment Assistant.

File Type: pdf
File Size: 1 MB
Categories: Case Study
Tags: Automotive, Field Service, Integration, Materials Handling, Repair Depot, Salesforce, Salesforce Appointment Assistant, Salesforce Experience Cloud, Salesforce Field Service, Self-Service
Author: Tim Green
A screenshot of a case study.