Our Valued Clients

Forward Thinking Solutions. Frontline Success.

LIFE SCIENCES

Elekta Life Sciences

Elekta

Elekta is a worldwide provider of radiation therapy equipment for treatment of cancer and brain disorders. Client needed to support complex Field Change Order processes across multiple product lines, business units, distributors and countries while ensuring data governance and privacy. ForeFront deployed a Salesforce Service Cloud, Communities and ServiceMax end-to-end solution that mitigated FDA compliance risk with a more efficient and accurate way to track, worldwide.

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TRANSFORMING LIFE SCIENCES TO NEW COMPLIANCE LEVELS

HIGH TECH

GE Aviation High Tech

GE Aviation

GE Aviation is a global high-tech manufacturer of jet engines for commercial and military aircraft. Client focuses on its customer success by getting ahead of field service issues with more business transparency and analytics. ForeFront integrated ServiceMax with various worldwide legacy field service operations, ERP and financial systems. Solution deployed required extensive force.com customization and industry-proven best practices in a highly competitive and regulated aerospace industry.

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TRANSFORMING HIGH-TECH TO NEW FIELD SERVICE

RETAIL

Design Within Reach Retail

Design Within Reach

DWR is the world’s largest high-end furniture design retailer. Client needed to make it easier for its sales consultants to help customers as business is expanding to new market channels. ForeFront optimized Salesforce Sales cloud with Custom Web forms for faster inquiry response, integrated NetSuite with Service cloud and deployed Salesforce1 Mobile App for quote/order-entry. Resulting omni-channel solution with promo optimization (force.com) offers unique data-driven capabilities.

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TRANSFORMING RETAILING TO A NEW DATA-DRIVEN SCIENCE

MEDIA

ASCAP Media

ASCAP

American Society of Composers, Authors & Publishers (ASCAP) is a non-profit organization that protects and licenses its 500,000 members’ musical copyrights for any live performance, broadcast and on-line. Client needed to optimize it’s licensing and royalty distribution systems. To maintain its industry leadership in an ever-evolving media ecosystem, ForeFront built a sophisticated 100% force.com native licensing solution seamlessly integrated with other Enterprise legacy systems.

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TRANSFORMING MEDIA TO AN EVER-EVOLVING ECOSYSTEM

GLOBAL

Ricoh Global

Ricoh

Ricoh is a multi-national imaging, electronics and world’s largest copier manufacturer. Client needed to optimize its field service model and supply chain visibility. ForeFront architected, developed and deployed a complete cloud solution. Integration of Salesforce, ServiceMax, MS Dynamics ERP, Successfactors and Cornerstone HRM transformed field support allowing customers and technicians to self-service in real-time, increasing efficiencies and reducing costs around the globe.

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TRANSFORMING GLOBAL BUSINESS WITH INSIGHTS TO LEAD

BOTTOM LINE: WHY US

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INSIGHTS TO LEAD

Market challenges and disruptive technologies create opportunities to transform business models.
Our insights come from years of working with world’s leaders.

FORWARD THINKING

Digital business transformation trusted to produce results for the most complex issues.
Our proven forward thinking solutions maximize business value.

FRONTLINE SUCCESS

Smart and swift solution delivery – from strategy to execution – enables customer success.
We are the go-to Team for our clients’ frontline success.