ForeFront utilizes AI-assisted tools in the ordinary course of business to support internal operations and service delivery. All AI-assisted outputs are produced under the direction and review of ForeFront’s project delivery professionals, who perform professional oversight of AI-assisted outputs used to deliver solutions.

AI tools are incorporated as part of ForeFront’s delivery methodology, with human review and validation applied prior to inclusion in client deliverables. ForeFront manages how these tools are accessed and used within its environment, including user access, configuration, and appropriate handling of outputs in accordance with applicable agreements and engagement requirements.

The AI services used by ForeFront are provided by third-party vendors operating under enterprise-grade commercial agreements. These agreements govern the vendors’ operation of their services, including data processing, security, and confidentiality obligations, while ForeFront retains responsibility for how such tools are used in delivery.

The governing terms for these services are publicly available at the following locations:

Microsoft 365 Copilot (Microsoft Online Services)

• Microsoft Customer Agreement
• Microsoft Product Terms (including Privacy & Security Terms)
• Microsoft Products and Services Data Protection Addendum (DPA)

GitHub Enterprise and GitHub Copilot (Generative AI Services)

• GitHub Customer Agreement and Applicable Terms
• GitHub Data Protection Agreement (DPA)
• GitHub Enterprise Cloud Product-Specific Terms
• GitHub Generative AI Services Terms

Anthropic Claude (Commercial / Enterprise Use)

• Anthropic Commercial Terms of Service

ForeFront relies on these agreements to define the data protection, security, and confidentiality obligations of the underlying AI services.

ForeFront may update its AI toolset periodically, provided that any replacement or additional tool operates under enterprise-grade data protection commitments that are, in ForeFront’s reasonable determination, substantially equivalent to those described above.

References to third-party agreements are provided for convenience and reflect publicly available versions as of the applicable effective date. Updated versions published by the respective providers will govern where applicable.

AI Client Data Protection. “Client Data” means any data belonging to, maintained on behalf of, or provided by Client, including but not limited to data stored within, originating from, or replicated from Client’s production systems, platforms, or environments of any kind.

ForeFront does not use Client Data to train, fine-tune, or otherwise improve any proprietary or third-party models.

This restriction does not apply to the configuration, training, or deployment of Salesforce owned AI features within Client’s own Salesforce environment (including Salesforce Einstein and Agentforce). Any such AI Features are governed by Client’s Salesforce Master Subscription Agreement and that ForeFront makes no representations regarding Salesforce’s data processing practices.

This description of AI solution delivery practices is provided for informational purposes and is incorporated by reference into applicable Statements of Work where expressly stated. In the event of a conflict, the governing agreement controls.