Las Vegas, NV (September 25, 2017) – ServiceMax, the market leader in field service management solutions, awarded two ForeFront clients, Erickson Living and LiftOne as winners in the 2017 MaxChoice Awards. Announced on Thursday, September 20 at the ServiceMax Maximize Event in Las Vegas, the MaxChoice Award program recognizes organizations for their exceptional field service management operations with successful implementation of the ServiceMax platform. Lutron, a long-standing client of ForeFront, was also recognized as a Finalist.
ForeFront, a global systems integration and technology consulting firm, designed, architected, and deployed custom solutions for Erickson Living and LiftOne. Both Erickson Living and LiftOne offered unique business challenges, and the custom solutions extended the value of the ServiceMax platform, and optimized their field service operations and meet their needs in the field.
Erickson Living, leader in vibrant senior living communities, was recognized as “Raving Fan of the Year,” for their outstanding leadership in field service and being an advocate for ServiceMax. Their implementation of the platform enabled a single system view across multiple enterprise functionality, improving operations and increasing resident satisfaction. LiftOne, a full-service materials handling dealership, was recognized as ServiceMax “Rookie of the Year,” for their outstanding accomplishment in their field service management within the first year of implementation. With adoption of the implementation enterprise-wide, LiftOne’s ServiceMax solution has impacted the entire organization, streamlining work order management, and improving management visibility to their assets.
“ServiceMax offers unique field service management opportunities, optimized cloud-based workflows and mobile capabilities” said Anne Marie Berger, Managing Partner of ForeFront. “Together with ServiceMax, we are addressing some of the field service industry’s most complex integration challenges – from Enterprise ERPs, service partners and client’s communities to analytics, across industries and platforms.”
The Maximize Event, presented by ServiceMax, is the premier annual field service industry summit and customer conference. The conference is dedicated to transforming and maximizing a company’s investment in field service technologies through collaborative roundtables, breakout sessions, networking opportunities and hands-on training. The MaxChoice Awards were presented by ServiceMax COO, Scott Berg at the event, and celebrated the field service success of the companies identified.
“It is inspiring to see the advances our customers are making and how strategically important field service is becoming to organizations,” said Scott Berg, ServiceMax COO. “Our annual MaxChoice Awards gives us the unique opportunity to recognize and celebrate ServiceMax customers who have achieved excellence in their field service operations.”
ForeFront is a global technology consulting firm. Our expertise enables enterprise-wide digital transformation through cloud strategy, systems integration, agile delivery, and change management of custom applications. We work with technology disruptors to accelerate business transformation and solve some of the industry’s most complex challenges in life sciences, retail, media, and high-tech. Our commitment is to keep our clients’ business at the forefront.